Effects of activity-based workspaces on employee belongingness

被引:6
|
作者
Gao, Shang [1 ]
Low, Sui Pheng [2 ]
Gong, Hua Qian [2 ]
机构
[1] Univ Melbourne, Fac Architecture Bldg & Planning, Melbourne, Vic, Australia
[2] Natl Univ Singapore, Dept Built Environm, Singapore, Singapore
关键词
Singapore; Corporate real estate; Belongingness; Activity-based workspace; Financial service industry; Place attachment theory; PLACE ATTACHMENT; PERCEIVED PRODUCTIVITY; COMMUNITY; IDENTITY; WORK; SATISFACTION; ENVIRONMENT; SENSE; IDENTIFICATION; CONSTRUCTION;
D O I
10.1108/F-08-2020-0093
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Purpose The purpose of this study is to investigate the effects of the activity-based workspace (ABW) on employee belonging. Place attachment theory (PAT) is used as a proxy to understand and measure the belongingness of employees to their physical workplaces. Design/methodology/approach A case study of a bank's newly retrofitted ABW office is conducted, providing fresh perspectives on the effect of ABW on employee belonging. A questionnaire survey was used to understand employee belongingness. Surveys are conducted with employees of the bank (n = 100) who experienced the transition from the conventional open-plan office with designated seats to an ABW, to understand and compare the change in employee belonging after the transition, by studying the level of belonging achieved in the space before and after. Findings The results showed that there was a positive sense of belongingness amongst employees working in the ABW space, as per the PAT framework and an increased sense of belongingness compared with the previous conventional open-plan office. However, ABWs were found to also have a negative effect on employees' sense of control and security. Originality/value Maslow's hierarchy of needs indicates that a feeling of belonging is fundamental to humans. The need for belonging is also applicable in the workplaces of today's progressive corporate organisations, where there is increased pressure and incentive to appeal to and retain talent. This research was conducted in response to the huge growth in interest in activity-based working across the corporate real estate community. As there has been no prior research done in the area of the emotional need for belongingness in ABW.
引用
收藏
页码:98 / 117
页数:20
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