A study of E-mail marketing: Why do people read and forward e-mail?

被引:2
|
作者
Lu, Hsi-Pen
Fu, Hsin-Chiau
Yen, Chia-Hui
机构
关键词
D O I
10.1007/978-0-387-70802-7_20
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Nowadays, e-mail is one of the most popular Internet applications and has become a useful marketing tool. However, e-mail marketing should be thought ineffectiveness due to the rampancy of spams. In order to explore the underlying phenomenon of e-mail marketing strategy, this study based on Theory of Reasoned Action (TRA) and TRA Chain to investigate what factors affect people who read and forward e-mail. Specifically, perception of receivers and e-mail subjects are hypothesized to have positive effect on attitude to read , which in turn have a significant influence on intention to read. Moreover, intention to read, e-mail content, and motivation of sharing all have positive effect on intention to forward. Web-based survey was conducted and 309 questionnaires were collected. The results reveal the good predictors to influence people who read and for-ward e-mail. Finally, gender influences one's attitude and intention toward forwarding e-mail. Further, this study provides e-mail marketing strategies and offers suggestions focused on different gender for marketing managers
引用
收藏
页码:239 / 249
页数:11
相关论文
共 50 条
  • [1] The inner life of e-mail (Why use e-mail)
    Stevick, Philip
    SALMAGUNDI-A QUARTERLY OF THE HUMANITIES AND SOCIAL SCIENCES, 2007, (153-54): : 3 - 18
  • [2] E-mail about e-mail?
    Recine, L
    DATAMATION, 1996, 42 (13): : 7 - 8
  • [3] E-mail minus 'E-mail'
    Solovy, A
    HOSPITALS & HEALTH NETWORKS, 2002, 76 (11): : 26 - 26
  • [4] E-mail: what is e-mail?
    P K Downes
    British Dental Journal, 1998, 185 : 163 - 165
  • [5] E-mail: what is e-mail?
    Downes, PK
    BRITISH DENTAL JOURNAL, 1998, 185 (04) : 163 - 165
  • [6] We read in to the E-mail
    Castalia, B
    NATION, 1996, 263 (18) : 24 - 24
  • [7] The study of the E-mail marketing strategies
    Long, W
    Ou, J
    Proceedings of the World Engineers' Convention 2004, Vol A, Network Engineering and Information Society, 2004, : 391 - 393
  • [8] Why E-mail is dangerous
    Postrel, V
    FORBES, 1998, 162 (02): : 94 - 94
  • [9] E-mail marketing at the crossroads - A stakeholder analysis of unsolicited commercial e-mail (spam)
    Moustakas, E
    Ranganathan, C
    Duquenoy, P
    INTERNET RESEARCH, 2006, 16 (01) : 38 - 52
  • [10] E-mail
    ASEE PRISM, 3 (07):