Model-Based Knowledge Mapping A New Approach for the Automated Graphical Representation of Organizational Knowledge

One of the core tasks of knowledge management is knowledge assessment. Conducting knowledge assessment within organizations is considerably demanding because it is time and cost intensive and the results are often subjective and not very amenable to validation. In this chapter, we present a new theory-driven approach to knowledge management which simplifies this task considerably: model-based knowledge management. Furthermore, we introduce a new and fully automated text-based technology for the assessment of organizational knowledge. Within this technology new computer linguistic techniques and associative networks are used for knowledge mapping. The results of the technological study and our validation study indicate that our methodology is an efficient time- and cost-saving alternative to common knowledge mapping approaches.