Information technology-enabled global customer service

被引：1
|
作者：
Calvert, P [1 ]
机构：
[1] Victoria Univ Wellington, Wellington, New Zealand
来源：
ONLINE INFORMATION REVIEW | 2003年 / 27卷 / 04期
关键词：
virtual libraries; customer service;
D O I：
10.1108/14684520310489131
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
引用
收藏
页码：292 / 293
页数：2
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