Implementing E-government in Lagos State: Understanding the impact of cultural perceptions and working practices

被引:16
作者
Choudrie, Jyoti [1 ]
Zamani, Efpraxia D. [2 ]
Umeoji, Emeka [1 ]
Emmanuel, Adebola [1 ]
机构
[1] Univ Hertfordshire, Business Sch, Hatfield AL10 9EU, Herts, England
[2] De Montfort Univ, Fac Technol, Gateway House 6-72, Leicester LE1 9BH, Leics, England
关键词
Culture; Power; Interpretivism; E-government; Nigeria; Lagos State; INFORMATION-TECHNOLOGY; ELECTRONIC GOVERNMENT; DEVELOPING-COUNTRIES; SYSTEMS; TRANSFORMATION; RATIONALITY; BARRIERS; ADOPTION; FAILURE; SUCCESS;
D O I
10.1016/j.giq.2017.11.004
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
The public sector's adoption of Information and Communication Technologies is often seen as a way of increasing efficiency. However, developing public e-Services involves a series of organisational and social complexities. In this paper, we examine the organisational issues of implementing an ERP system, which was designed and developed within the context of Lagos State's e-Services project. By doing so, we showcase the impact of organisational cultural perceptions and working practices of individuals. Our findings illustrate the strong role of cultural dimensions, particularly those pertaining to religion and multi-ethnicity. Our study provides insights to international organisations and governments alike towards project policy formulation within the context of ICT-based initiatives and reforms that aim to bring forward developmental progress.
引用
收藏
页码:646 / 657
页数:12
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