Testing the usability of a personalized system: comparing the use of interviews, questionnaires and thinking-aloud

被引：0
|
作者：
van Velsen, Lex [1 ]
van der Geest, Thea
Klaassen, Rob [2 ]
机构：
[1] Univ Twente, Tech & Profess Commun Dept, NL-7500 AE Enschede, Netherlands
[2] Univ Twente, Mass Media Pub Informat Camp, NL-7500 AE Enschede, Netherlands
来源：
2007 IEEE INTERNATIONAL PROFESSIONAL COMMUNICATION CONFERENCE | 2007年
关键词：
personalization; usability testing; internet searching;
D O I：
暂无
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
Personalized systems present each user with tailored content or output. Testing the usability of such a system must take some specific usability issues and the suitability of the personalized output into account. In this study, we evaluated a personalized search engine to compare the use of interviews, questionnaires and concurrent thinking-aloud to this avail. The interview and the questionnaire are the best methods to elicit comments on usability issues. Concurrent thinking-aloud turned out to be the best method to elicit comments on the perceived relevance of search results. When testing the usability of a personalized system it is wise to use a combination of concurrent thinking-aloud and the interview or the questionnaire.
引用
收藏
页码：34 / +
页数：2
相关论文
共 20 条
12