MANAGING LOGISTICS OUTSOURCING RELATIONSHIPS: AN EMPIRICAL INVESTIGATION IN CHINA

被引：75

作者：

Chen, Haozhe ^{[1
]}

Tian, Yu ^{[2
]}

Ellinger, Alexander E. ^{[3
]}

Daugherty, Patricia J. ^{[4
]}

机构：

[1] E Carolina Univ, Greenville, NC 27858 USA

[2] Sun Yat Sen Univ, Sch Business, Modern Logist Management Res Ctr, Guangzhou, Peoples R China

[3] Univ Alabama, Coll Commerce & Business Adm, Tuscaloosa, AL 35487 USA

[4] Univ Oklahoma, Norman, OK 73019 USA

来源：

JOURNAL OF BUSINESS LOGISTICS | 2010年 / 31卷 / 02期

关键词：

RESOURCE-BASED THEORY; COMPETITIVE ADVANTAGE; INFORMATION-TECHNOLOGY; FIRM CAPABILITIES; SERVICE QUALITY; SUPPLY CHAIN; IMPACT; PERFORMANCE; MARKET; MANUFACTURERS;

D O I：

10.1002/j.2158-1592.2010.tb00152.x

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

While many companies outsource their logistics functions, creating a collaborative relationship with third-party logistics service providers remains a challenge. The current study explores the effects of often overlooked human factors in this context. Data on buyer perspectives were collected in China. The analysis results suggest that buying firm's top management championship, supplier firm's designated employees, and the buyer-seller personal relationships (i.e. Guanxi) at different levels, all have significant impacts on inter-firm collaboration, which in turn enhances the buying firm's logistics performance. 2010 Council of Supply Chain Management Professionals

引用

页码：279 / 299

页数：21

共 116 条

[1] Examining the effect of salesperson service behavior in a competitive context [J].