Evaluating Teaching Quality Using Data From Student Online Feedback System

This paper provides an overview of online student feedback systems in tertiary institutions. It is then introduce a student feedback online system (SuFO) developed and used in a public university in Malaysia. Subsequently, this paper describes how data from SuFO is used to observe the quality of teaching between experience and inexperience lecturer. The evaluation is based on students' response in SUFO that measured the lecturers' ability based on the lecturer's professionalism and teaching methods. The results of this preliminary investigation to compare the quality of teaching between experience and inexperience lecturers are included. The results indicated from the student feedback on teaching quality of experience and inexperience lecturers is inconclusive since both categories of lecturers obtained low and also high rating from students.