An Extension of Technology Acceptance Model to Determine Factors that Influence the Intention to Use Electronic Collection System in Nigerian Federal Hospitals

The aim of this paper is to develop a conceptual framework that would be used in determining the factors that influence the behavioral intention to use electronic collection system in federal government owned hospitals in Nigeria. The framework is supported by Technology Acceptance Model (TAM) as the underlying theory of the study. Past literature on individual user intention were thoroughly reviewed and found that TAM is fit appropriate in explaining the phenomenon under study. Based on the reviewed literature, it is expected that perceived usefulness and perceived ease of use will influence the intention of users (employees) to use e-collection system in the performance of their job tasks in Nigerian federal hospitals. In other words, users with higher perception on the system's usefulness and its ease of use are more likely to express their interest and willingness to use the system. In addition, the study has extended TAM with facilitating conditions construct and the research is expected to discover the level of its influence on behavioral intention to use e-collection system.