Computer, internet, and e-mail use among older adults: Benefits and barriers

An increasing number of older adults are using computers for communication, entertainment, and information. This descriptive study examined the perceived benefits and barriers encountered by 58 older adults. Benefits of computer use listed by these elders included a sense of connectedness, satisfaction, utility, and positive learning experiences. Barriers included frustration, physical and mental limitations, mistrust, and time issues. Professionals who teach and care for older adults need to be aware of the characteristics of older computer users. They also need to know the perceived barriers and benefits of computer, Internet, and e-mail use in order to tailor education and interventions to this population.