Theoretical Base for Developing a Holistic Knowledge Management Strategy for Effective Learning in Organizations

Organizations in today's economy are realizing the importance of knowledge as a strategic resource for competitive advantage thereby necessitating sound knowledge management initiatives. It therefore becomes imperative for organizations to determine a suitable knowledge management initiative that would utilize their resources effectively towards satisfying the demands of the business strategy. Central to this is the determination of the suitable approaches to implement the knowledge management initiative. The newness of knowledge management as a conscious initiative does not give executives examples to learn from. An interpretive approach is used to study, explain and discuss relevant issues. This study therefore begins by discussing the main approaches to implement a knowledge management initiative. The nature and characteristics of knowledge that an organization deals with is found to relate to the type of approach to implement a knowledge management initiative. The essential components for developing a knowledge management initiative are discussed as well as the impact of developing a knowledge management strategy. It was found that the knowledge management strategy and business strategy must drive each other and this is possible only if the two are in perfect alignment. In the light of the need to primarily adopt one approach and use the other approach in a supportive role while recognizing the importance of even indigenous knowledge management also, this study concludes that without necessarily putting a specific ratio, a holistic approach involving codification, personalization and indigenous knowledge management would be of essence towards satisfying organizational learning goals.