Service quality index model of hotel

被引：0
|
作者：
Guan, X [1 ]
Yao, H [1 ]
机构：
[1] Yanshang Univ, Econ & Management Inst, Qinhuangdan 066004, Peoples R China
来源：
PROCEEDINGS OF THE 2001 INTERNATIONAL CONFERENCE ON MANAGEMENT SCIENCE AND ENGINEERING, VOLS I AND II | 2001年
关键词：
service quality; service quality index; AHP (Analytic hierarchy process);
D O I：
暂无
中图分类号：
TP18 [人工智能理论];
学科分类号：
081104 ; 0812 ; 0835 ; 1405 ;
摘要：
The authors build a hotel service quality model with the method of AHP and compute the AHP model. A service quality index model of hotel is then developed to evaluate the hotel service quality.
引用
收藏
页码：901 / 904
页数：4
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