SOCIAL CAPITAL, GUANXI AND ORGANISATIONAL CITIZENSHIP BEHAVIOURS: THE IMPACTS OF GENDER

This study examines the relationships between organisational citizenship behaviours (OCBs) and guanxi, and the impacts of the relationships on an organisation's social capital. Based on a survey of 294 employees, this study reveals that five Chinese OCBs components have affected guanxi and gender stereotypes have a moderating effect on each path. The study finds that the influence of altruism on guanxi is stronger for women than men and the influence of both interpersonal harmony and protecting company resources on guanxi is stronger for men than women. The effects of personal initiation and identification with company on guanxi are indifferent between genders. The results imply that an appropriate balance of women and men in a team is important as a mixed-gender team can fuel social capital through the synergy of altruism and protecting company resources and managers should adopt different performance indicators to assess employees' contributions to social capital.