Records Management Practices in Sarawak State Public Services

This study was carried out with the objectives of investigating the records management practice in the Sarawak State Public Services (SSPS). Using the survey research methodology, involving 364 personnel attached to 137 organizations of the State Ministries, State Departments, State Local Authorities, State Residents' Offices, District Offices and State Statutory Bodies. The questionnaires incorporated information on records management practices segmented into several sections namely institutionalization; records creation and maintenance; records inventory; records schedules; records information access; and records transfer and storage. The findings of the study indicate that records management practices in SSPS were based on the fundamental organizational requirements that relates to the requirements of the records life cycle concept.