A developed methodology for human driven knowledge acquisition

Knowledge acquisition is the activity of capturing expertise from experts (and other sources of knowledge) and creating a computerized store of this knowledge to be used to help an organization in some specified ways. In this paper, a method for human driven knowledge acquisition (KA), which was performed in an Iranian petrochemical company, is developed with knowledge assessment as a significant and critical success factor. In that project we'd used a combination of KA techniques including semi structured interview, revised teach-back, commentary, laddering, and repertory grid techniques in order to elicit both tacit and explicit knowledge of experts. Now, these kinds of knowledge are stored in knowledge banks after accurate assessment which is completely human driven.