Romanian Market Acceptance for Business Process Management Skills Development

The paper presents a Business Process Management (BPM) training program initiative (and particular its market acceptance and impact) developed in the context of the Leonardo da Vinci Programme, project no. LLP-LdV-ToI-2010-RO-010, built in an international partnership (Slovenia-Romania-Austria). The experience (wisdom, knowledge, information) gained by a Slovenian group of trainers in building, disseminating and practically implementing a BPM training program has been transferred (and adapted) to Romania, using the basic knowledge already existing in the field. The main ideas debate in the paper are: (1) a brief description of the BPM concept and a short overview of the existing training programs on the market; (2) presentation of the proposed CertiBPM training program structure; (3) research results regarding the Romanian market acceptance of the CertiBPM training program based on the participants/trainees feed-back collection and process (marketing survey); (4) Conclusions and lessons learned. (C) 2012 Published by Elsevier Ltd. Selection and/or peer review under responsibility of CENTERIS/SCIKA - Association for Promotion and Dissemination of Scientific Knowledge