Do Street-Level Bureaucrats Discriminate Based on Religion? A Large-Scale Correspondence Experiment among American Public School Principals

Although public administration scholars have long studied discrimination on the basis of race/ethnicity,class,and gender,little to no research exists on whether street-level bureaucrats provide differential services based on the religious identity of their constituents. This article reports the results from a large-scale correspondence study of street-level bureaucrats in the American public school system. The authors emailed the principals of a large sample of public schools and asked for a meeting,randomly assigning the religious (non)affiliation of the family. To get at potential causal mechanisms,religious belief intensity was also randomly assigned. The findings show evidence of substantial discrimination against Muslims and atheists on a par with,and sometimes larger than,the racial discrimination found in previous studies. These individuals are substantially less likely to receive a response,with discrimination growing when they signal that their beliefs are more intense. Protestants and Catholics face no discrimination unless they signal that their religious beliefs are intense.