Role of intrinsic and extrinsic factors in user social media acceptance within workspace: Assessing unobserved heterogeneity

被引:50
|
作者
Wamba, Samuel Fosso [1 ]
Bhattacharya, Mithu [2 ]
Trinchera, Laura [3 ]
Ngai, Eric W. T. [4 ]
机构
[1] Toulouse Business, Sch 20 Blvd Lascrosses, F-31068 Toulouse, France
[2] Univ Detroit Mercy, Coll Business Adm, Decis Sci, 4001 W McNichols Rd, Detroit, MI 48221 USA
[3] NEOMA Business Sch, Dept Informat Syst Supply Chain & Decis, Mont St Aignan, France
[4] Hong Kong Polytech Univ, Management & Mkt, Hong Kong, Hong Kong, Peoples R China
关键词
Social media; Adoption; Intrinsic and extrinsic factors; Unobserved heterogeneity; REBUS-PLS; TAM; INFORMATION-TECHNOLOGY CAPABILITY; SUPPLY CHAIN MANAGEMENT; COMMON METHOD VARIANCE; PERCEIVED EASE; MODEL; INTERNET; USAGE; ADOPTION; PERFORMANCE; MOTIVATION;
D O I
10.1016/j.ijinfomgt.2016.11.004
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
This study develops and empirically tests a theoretical extension of a technology acceptance model that integrates intrinsic and extrinsic motivators into IT acceptance to predict the adoption of social media within the workspace. The model was tested using cross-sectional data collected from different workplaces in different geographic regions. To detect the homogeneity of users' behavior, we used a response-based procedure for partial least squares. The model was strongly supported for the global model. Our results revealed the existence of distinct adoption behaviors for different groups within the overall sample. These findings advance theory and contribute to future research on social media adoption. (C) 2016 Elsevier Ltd. All rights reserved.
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页码:1 / 13
页数:13
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