Exploring the relationship between information technology and business process reengineering

被引：178

作者：

Attaran, M ^{[1
]}

机构：

[1] Calif State Univ Bakersfield, Sch Business & Publ Adm, Bakersfield, CA 93311 USA

来源：

INFORMATION & MANAGEMENT | 2004年 / 41卷 / 05期

关键词：

businesses process reengineering; restructuring; information technology; information technology performance; organizational change; process innovation;

D O I：

10.1016/S0378-7206(03)00098-3

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

This study examines a series of relationships between information technology (IT) and business process reengineering (BPR). Specifically. it argues that those aspiring to do business process reengineering must begin to apply the capabilities of information technology. This paper provides a summary of IT roles in initiating and sustaining BPR and examines several companies that have successfully applied IT to reengineering. The paper also addressees barriers to successful implementation of reengineering and identifies critical factors for its success. (C) 2003 Published by Elsevier B.V.

引用

页码：585 / 596

页数：12

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