Stigma by Association in Coupon Redemption: Looking Cheap because of Others

被引：88

作者：

Argo, Jennifer J. ^{[1
]}

Main, Kelley J. ^{[2
]}

机构：

[1] Univ Alberta, Alberta Sch Business, Edmonton, AB T6G 2R6, Canada

[2] Univ Manitoba, Asper Sch Business, Winnipeg, MB R3T 5V4, Canada

来源：

JOURNAL OF CONSUMER RESEARCH | 2008年 / 35卷 / 04期

关键词：

D O I：

10.1086/591102

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

The present research establishes that the innocuous behavior of coupon redemption is capable of eliciting stigma by association. The general finding across four studies shows that the coupon redemption behavior of one consumer results in a second non-coupon-redeeming shopper being stigmatized by association as cheap when a low as compared to a high value coupon is redeemed. More important, the research identifies a number of factors that protect a non-coupon-redeeming shopper from the undesirable experience of stigma by association, even during another shopper's redemption of a low value coupon.

引用

页码：559 / 572

页数：14