The use of online support by people with intellectual disabilities living independently during COVID-19

被引:56
|
作者
Zaagsma, M. [1 ,2 ]
Volkers, K. M. [1 ]
Swart, E. A. K. [1 ]
Schippers, A. P. [2 ,4 ]
Van Hove, G. [3 ,4 ]
机构
[1] Philadelphia Care Fdn, Amersfoort, Netherlands
[2] Vrije Univ Amsterdam, Amsterdam Publ Hlth Res Inst, Dept Med Humanities, Amsterdam UMC,Med Ctr, Amsterdam, Netherlands
[3] Univ Ghent, Dept Special Needs Educ, Ghent, Belgium
[4] Disabil Studies Netherlands, De Meern, Netherlands
关键词
corona; COVID-19; intellectual disabilities; online support; remote support; services; INCLUSION;
D O I
10.1111/jir.12770
中图分类号
G76 [特殊教育];
学科分类号
040109 ;
摘要
Background During the COVID-19 outbreak, service providers in the Netherlands had to switch towards providing remote support for people with intellectual disabilities living independently. This study aims to provide insight into the use of online support during the outbreak. Methods We analysed quantitative data on planned and unplanned contacts between the online support service DigiContact and its service users. Results The results indicate that the COVID-19 outbreak and the related containment measures had a strong impact on online support use, specifically on the unplanned use of online support. Conclusion Offering online support as a standard component of services for independently living people with intellectual disability enables service providers to be flexible and responsive towards fluctuations in both support needs and onsite support availability during a social crisis such as COVID-19.
引用
收藏
页码:750 / 756
页数:7
相关论文
共 50 条
  • [1] USING 24/7 ONLINE SUPPORT: EXPERTISE BY EXPERIENCE OF INDEPENDENTLY LIVING PEOPLE WITH INTELLECTUAL DISABILITIES
    Zaagsma, M.
    Volkers, K.
    Koning, M.
    Schippers, A.
    Van Hove, G.
    JOURNAL OF INTELLECTUAL DISABILITY RESEARCH, 2019, 63 (07) : 830 - 830
  • [2] COVID-19 and people with intellectual disabilities
    Clegg, Jennifer
    JOURNAL OF INTELLECTUAL & DEVELOPMENTAL DISABILITY, 2020, 45 (03): : 203 - 203
  • [3] Mental Health: A Prominent Theme in 24/7 Online Support for Independently Living People With Intellectual Disabilities
    Zaagsma, Miriam
    Volkers, Karin
    Schippers, Alice
    van Hove, Geert
    JOURNAL OF MENTAL HEALTH RESEARCH IN INTELLECTUAL DISABILITIES, 2017, 10 : 77 - 77
  • [4] Online social connections and Internet use among people with intellectual disabilities in the United Kingdom during the COVID-19 pandemic
    Caton, Sue
    Hatton, Chris
    Gillooly, Amanda
    Oloidi, Edward
    Clarke, Libby
    Bradshaw, Jill
    Flynn, Samantha
    Taggart, Laurence
    Mulhall, Peter
    Jahoda, Andrew
    Maguire, Roseann
    Marriott, Anna
    Todd, Stuart
    Abbott, David
    Beyer, Stephen
    Gore, Nick
    Heslop, Pauline
    Scior, Katrina
    Hastings, Richard P.
    NEW MEDIA & SOCIETY, 2024, 26 (05) : 2804 - 2828
  • [5] The use of online support during COVID-19
    Zaagsma, Miriam
    Volkers, Karin
    Swart, Eline
    Schippers, Alice
    van Hove, Geert
    JOURNAL OF APPLIED RESEARCH IN INTELLECTUAL DISABILITIES, 2021, 34 (05) : 1276 - 1276
  • [6] COVID-19 IMPACT IN PEOPLE WITH INTELLECTUAL DISABILITIES
    Nunez-Polo, M. H.
    Martinez-Vega, M.
    Garijo, S.
    Gonzalez, C.
    Ayuso-Mateos, J. L.
    Martorell, A.
    JOURNAL OF INTELLECTUAL DISABILITY RESEARCH, 2021, 65 (08) : 698 - 698
  • [7] People with intellectual disabilities and the COVID-19 pandemic
    Gulati, G.
    Fistein, E.
    Dunne, C. P.
    Kelly, B. D.
    Murphy, V. E.
    IRISH JOURNAL OF PSYCHOLOGICAL MEDICINE, 2021, 38 (02) : 158 - 159
  • [8] The impact of COVID-19 on people with intellectual disabilities
    Warner, Katie
    Marrington, Cathryn
    THERAPEUTIC COMMUNITIES, 2022, 43 (02): : 126 - 133
  • [9] The Digital Exclusion of People with Intellectual Disabilities During the COVID-19 Pandemic
    Bjornsdottir, Kristin
    Snaefridar-Oggunnarsdottir, Hrafnhildur
    Gunnarsdottir, Ellen Drofn
    SCANDINAVIAN JOURNAL OF DISABILITY RESEARCH, 2024, 26 (01) : 523 - 535
  • [10] The experiences of people with intellectual disabilities in England and Scotland during COVID-19
    Scherer, Nathaniel
    Cullingworth, Jane
    Hameed, Shaffa
    Brunner, Richard
    Burns, Nicola
    Wiseman, Phillippa
    Shakespeare, Tom
    Watson, Nicholas
    JOURNAL OF APPLIED RESEARCH IN INTELLECTUAL DISABILITIES, 2021, 34 (05) : 1267 - 1267