The interplay of conflict and analogy in multidisciplinary teams

被引:25
|
作者
Paletz, Susannah B. F. [1 ]
Schunn, Christian D. [1 ]
Kim, Kevin H. [2 ]
机构
[1] Univ Pittsburgh, Learning Res & Dev Ctr, Pittsburgh, PA 15260 USA
[2] Univ Pittsburgh, Sch Educ, Pittsburgh, PA 15260 USA
基金
美国国家科学基金会;
关键词
Analogy; Conflict; Field study; Teams; Creativity; COGNITIVE-DISSONANCE; INTRAGROUP CONFLICT; MINORITY INFLUENCE; DECISION-MAKING; NEGATIVE AFFECT; MODEL; CREATIVITY; MAJORITY; ORGANIZATIONS; PERFORMANCE;
D O I
10.1016/j.cognition.2012.07.020
中图分类号
B84 [心理学];
学科分类号
04 ; 0402 ;
摘要
Creative teamwork in multidisciplinary teams is a topic of interest to cognitive psychologists on the one hand, and to both social and organizational psychologists on the other. However, the interconnections between cognitive and social layers have been rarely explored. Drawing on mental models and dissonance theories, the current study takes a central variable studied by cognitive psychologists-analogy-and examines its relationship to a central variable examined by social psychologists-conflict. In an observational, field study, over 11 h of audio-video data from conversations of the Mars Exploration Rover scientists were coded for different types of analogy and micro-conflicts that reveal the character of underlying psychological mechanisms. Two different types of time-lagged logistic models applied to these data revealed asymmetric patterns of associations between analogy and conflict. Within-domain analogies, but not within-discipline or outside-discipline analogies, preceded science and work process conflicts, suggesting that in multidisciplinary teams, representational gaps in very close domains will be more likely to spark conflict. But analogies also occurred in reaction to conflict: Process and negative conflicts, but not task conflicts, preceded within-discipline analogies, but not to within-domain or outside-discipline analogies. This study demonstrates ways in which cognition can be bidirectionally tied to social processes and discourse. (C) 2012 Elsevier B.V. All rights reserved.
引用
收藏
页码:1 / 19
页数:19
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