The impact of telework on the satisfaction of US federal workers

被引：7
|
作者：
Lewis, Gregory B. [1 ]
Pizarro-Bore, Ximena [1 ,2 ]
Emidy, M. Blake [3 ]
机构：
[1] Georgia State Univ, Publ Management & Policy, Atlanta, GA 30302 USA
[2] Georgia Inst Technol, Publ Policy, Atlanta, GA 30332 USA
[3] Univ Montana, Publ Adm & Policy, Missoula, MT USA
来源：
PUBLIC MANAGEMENT REVIEW | 2024年 / 26卷 / 10期
关键词：
Telework; federal government; job satisfaction; turnover; SELF-DETERMINATION THEORY; JOB-SATISFACTION; PROFESSIONAL ISOLATION; LIFE BALANCE; HOME; MANAGEMENT; ORGANIZATIONS; TURNOVER; MATTER; TIME;
D O I：
10.1080/14719037.2023.2200386
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
Evidence has been somewhat mixed on how telework affects job satisfaction, career advancement, and relationships with supervisors. Larger samples and better measures of telework and control variables, however, suggest that frequent telework increased satisfaction with jobs, advancement opportunities, fair treatment, supervisors, and co-workers in both the 2012-2015 and the 2020 Federal Employee Viewpoint Surveys. A quasi-experimental analysis shows that switching to frequent telework during the pandemic decreased turnover intentions. Employees now understand the benefits of teleworking. Supervisors must learn to communicate and monitor performance online in this new reality or face increased resistance and turnover.
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页码：2802 / 2818
页数：17
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