Inclusive leadership and team innovation in retail services

被引:5
|
作者
Duc, La Anh [1 ]
Tho, Nguyen Dinh [1 ,2 ,3 ]
机构
[1] Univ Econ Ho Chi Minh City, Int Sch Business, Ho Chi Minh City, Vietnam
[2] Western Sydney Univ, Sch Business, Sydney, Australia
[3] Univ Econ Ho Chi Minh City, Int Sch Business, 17 Pham Ngoc Thach, Ho Chi Minh City, Vietnam
来源
SERVICE INDUSTRIES JOURNAL | 2025年 / 45卷 / 3-4期
关键词
Inclusive leadership; shared team psychological contract fulfillment; team innovation; team proactive personality; Vietnam; PSYCHOLOGICAL CONTRACT FULFILLMENT; PROACTIVE PERSONALITY; EMPLOYEE PERFORMANCE; SOCIAL-EXCHANGE; MODERATING ROLE; MEDIATING ROLE; BEHAVIOR; IDENTIFICATION; ENGAGEMENT; VARIABLES;
D O I
10.1080/02642069.2023.2228205
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Drawing upon social exchange theory and extending it into a team context, this study investigated a moderated mediation model in which shared team psychological contract fulfillment mediates the relationship between inclusive leadership and team innovation, and team proactive personality moderates the relationship between inclusive leadership and shared team psychological contract fulfillment. The results, based on a survey dataset collected from 300 team leaders in retail services in Vietnam, provided support for these relationships. The study findings extend the existing literature on inclusive leadership and psychological contract fulfillment to the team level and suggest possible ways for team leaders to enhance team innovation performance.
引用
收藏
页码:330 / 350
页数:21
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