The Forgotten Human Service Sector: Leadership Narratives of Immigrant and Refugee-Led Community-Based Ethnic Organizations

Although community-based ethnic organizations (CBEOs) play a crucial role within the human services landscape, their role often remains unacknowledged. Our study examines the role of CBEOs in the context of the larger human services environment. Purposive sampling was used to interview immigrant/refugee CBEO leaders (N = 7). Four overarching themes emerged: perceived role of CBEOs in immigrant/refugee services; CBEO challenges in the human services environment; inclusion versus exclusion in the HSO network; and CBEO positioning as a way forward for human services. We argue for increased legitimization of CBEOs serving immigrant and refugee communities for an equitable human services environment.