Organizational unlearning and service innovation of Chinese service-oriented firms: the moderating role of knowledge integration

被引：0

作者：

Duan, Yunlong ^{[1
]}

Liu, Yushu ^{[2
]}

Sunguo, Tianxin ^{[2
]}

Liu, Yongsong ^{[3
]}

机构：

[1] Yunnan Univ Finance & Econ, Yunnan Key Lab Serv Comp, Div Sci & Technol Adm, Kunming, Peoples R China

[2] Yunnan Univ Finance & Econ, Business Sch, Kunming, Peoples R China

[3] Yunnan Univ Finance & Econ, Sch Int Languages & Cultures, Kunming, Peoples R China

来源：

ASIA PACIFIC BUSINESS REVIEW | 2023年

关键词：

Ecosystem-oriented business model; knowledge integration; organizational unlearning; service innovation; PRODUCT DEVELOPMENT; DEVELOPMENT EXPENDITURES; MARKET ORIENTATION; QUALITY; COLLABORATION; CAPABILITY; INTERNATIONALIZATION; PERFORMANCE; INDUSTRY;

D O I：

10.1080/13602381.2023.2270932

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

In the context of constructing an ecosystem-oriented business model, this study uses 276 questionnaire data from Chinese service-oriented firms for empirical analysis. After developing a theoretical model associate to the impact of organizational unlearning on service innovation, this study explores the moderating effect of knowledge integration. The results indicate that organizational unlearning has a positive effect on service innovation while knowledge integration has a moderating effect on this relationship. This study not only enriches the analytical framework of knowledge integration from the perspective of organizational unlearning, but also provides valuable insights for firms to optimize service innovation.

引用

页数：22

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