Does Mobility Experience Matter? Insights from a Model-Oriented Practice in Zaragoza, Spain

This study evaluates the role of model-oriented decision support systems in the understanding of complex variables related to urban mobility challenges. To this end, the MobilityExperience platform has been developed as a planning support system (PSSs) to contribute to better informed decision-making in citizens' commitment to climate neutrality and self-sufficient energy city policies. The results show that the three proposed visualization modes lead to an increase in understanding urban mobility; emphasize the importance of an interactive approach to reinforce the role of an increasing number of agents; and enable a deeper level of collaboration in a data ecosystem framework.