The effects of working from home on technical efficiency within the service industry: A meta-frontier approach

被引：0
|
作者：
Yang, Migyeong [1 ]
Jang, Soobin [1 ,2 ]
Goh, Michelle [3 ]
Lee, Daeho [1 ,2 ,3 ]
机构：
[1] Sungkyunkwan Univ, Dept Appl Artificial Intelligence, Seoul, South Korea
[2] Sungkyunkwan Univ, Dept Human Artificial Intelligence Interact, Seoul, South Korea
[3] Sungkyunkwan Univ, Dept Interact Sci, Seoul, South Korea
来源：
MANAGERIAL AND DECISION ECONOMICS | 2024年 / 45卷 / 04期
关键词：
D O I：
10.1002/mde.4132
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
The COVID-19 pandemic has accelerated the introduction of working from home (WFH), but it has not been verified how it affects corporate performance, and many companies are still hesitant to introduce WFH. In this study, service companies were divided into a group that introduced WFH and a group that did not introduce WFH during the COVID-19 pandemic, and the technical efficiencies of the two groups were compared through meta-frontier analysis. As a result, the WFH group had a lower technical efficiency (TE) but a higher meta-technology ratio (MTR) than the group that did not introduce WFH, suggesting that the introduction of WFH can be positive for improving corporate performance in the long run.
引用
收藏
页码：2189 / 2195
页数：7
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