共 14 条
[1]
Linking Customer Interaction and Innovation: The Mediating Role of New Organizational Practices[J] . Nicolai J. Foss,Keld Laursen,Torben Pedersen.Organization Science . 2011 (4)
[3]
Managing the Risk of Customer Integration[J] . Ellen Enkel.European Management Journal . 2005 (2)
[4]
Customer involvement in new service development: a conversational approach[J] . Anders Lundkvist,Ali Yakhlef.Managing Service Quality . 2004 (2)
[7]
Business services as actors of knowledge transformation: the role of KIBS in regional and national innovation systems[J] . Emmanuel Muller,Andrea Zenker.Research Policy . 2001 (9)
[10]
Retail service innovations Inputs for success[J] . Claude R. Martin.Journal of Retailing and Consumer Services . 1996 (2)

