How GuideCom Used the CgiyAong.I Low-Code Platform to Develop an AI-Based Smart Assistant

被引：0

作者：

Grashoff, Imke ^{[1
]}

Recker, Jan ^{[2
]}

机构：

[1] Univ Hamburg, Hamburg, Germany

[2] Univ Hamburg, Informat Syst & Digital Innovat, Hamburg, Germany

来源：

MIS QUARTERLY EXECUTIVE | 2024年 / 23卷 / 03期

关键词：

D O I：

10.17705/2msqe.00101

中图分类号：

G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];

学科分类号：

1205 ; 120501 ;

摘要：

GuideCom, a medium-sized German software provider, adopted a low-code approach to develop its first AI product. GuideCom made the strategic choice to use Cognigy.AI, a low-code development platform, which both enabled and constrained the development of an AI-based chatbot. This case study shows that low-code AI development platforms make it easier to integrate different expertise required forAI development. However, firms need to consider constraints related to expandability, security and autonomy is- sues when deciding to adopt a low-code approach for AI development.

引用

页数：21

共 2 条

[1] How Hortilux Used Low-Code to Develop Its IoT Digital Service
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[2] Retourenverhinderung durch gezielte Rabatte: Entwicklung eines KI-basierten Prototyps mit Low-Code-Technologie für den KundendienstPreventing consumer returns through targeted discounts: Development of an AI-based prototype with low-code technology for customer service
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HMD Praxis der Wirtschaftsinformatik, 2024, 61 (5) : 1278 - 1294

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