Agility and internal integration as a catalyst to the organizational recovery in SMEs: the mediating role of resilience

PurposeThis research aims to determine if agility and internal integration constitute direct antecedents to resilience and organizational recovery in small and medium enterprises (SMEs) manufacturing. This study is based on the resource-based view in developing the framework. The literature-based review is drawn up to link internal integration and agile and resilient practices to its recovery.Design/methodology/approachThe study proposes a random sampling technique to draw the samples from Malaysian SME manufacturing firms. A total of 110 samples were collected and analysed using partial least squares structural equation modelling.FindingsThe results confirmed that agility and internal integration positively affect resilient directly and indirectly. A higher level of agility, internal integration and resilience also improves organizational recovery.Originality/valueThe study underlines that organizational strategies should be designed with resilience as agility and internal integration alone are inadequate for organizations to attain recovery and competitive advantage. The results are practical since the proposed structural model employs empirical data.