The article presents a systematic review of scholarly articles (n = 168) focused on digital discretion-how digital technologies affect the discretionary autonomy of street-level bureaucrats. Two analytical tasks are performed concerning how digital transformation has affected (1) the relations between top-down governing and the work of street-level bureaucrats and (2) street-level bureaucrats in the encounter with individuals. The documentation shows an expanding research area, and most articles showcase various subjectification effects when street-level bureaucrats become screen- or system-level bureaucrats. Street-level bureaucrats are under increasing pressure from changing political rationalities consisting of streams of scientific knowledge, societal discourses, and the need for changes in governmental practices. The transformation carries political rationalities that fundamentally reshape value structures, organizing, and working methods of street-level work. Still, the research area needs further development and consolidation. The reviewed research analyzes policies without considering the political content developed during policy initiation, formulation, and decision-making. Instead, the research is characterized by a short-sighted analytical perspective on how individual street-level bureaucrats handle a changing technological development. (sic)(sic)(sic)(sic)(sic)(sic)(sic)168(sic)(sic)(sic)(sic)(sic), (sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)--(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic).(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic), (sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(1)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic), (sic)(sic)(2)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic).(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic), (sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic).(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic), (sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic), (sic)(sic)(sic)(sic)(sic)(sic)(sic),(sic)(sic)(sic)(sic),(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic).(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic), (sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic),(sic)(sic)(sic)(sic)(sic)(sic)(sic).(sic)(sic), (sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic).(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic), (sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic),(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic).(sic)(sic), (sic)(sic)(sic)(sic)(sic)(sic), (sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic)(sic). El art & iacute;culo presenta una revisi & oacute;n sistem & aacute;tica de art & iacute;culos acad & eacute;micos (n = 168) centrados en la discreci & oacute;n digital: c & oacute;mo las tecnolog & iacute;as digitales afectan la autonom & iacute;a discrecional de los bur & oacute;cratas de nivel de ventanilla. Se realizan dos tareas anal & iacute;ticas sobre c & oacute;mo la transformaci & oacute;n digital ha afectado (1) las relaciones entre el gobierno de arriba hacia abajo y el trabajo de los bur & oacute;cratas de nivel de ventanilla y (2) los bur & oacute;cratas de nivel de ventanilla en el encuentro con los individuos. La documentaci & oacute;n muestra un & aacute;rea de investigaci & oacute;n en expansi & oacute;n, y la mayor & iacute;a de los art & iacute;culos muestran varios efectos de subjetivaci & oacute;n cuando los bur & oacute;cratas de nivel de ventanilla se convierten en bur & oacute;cratas de nivel de pantalla o de sistema. Los bur & oacute;cratas de nivel de ventanilla est & aacute;n bajo una presi & oacute;n cada vez mayor de racionalidades pol & iacute;ticas cambiantes que consisten en corrientes de conocimiento cient & iacute;fico, discursos sociales y la necesidad de cambios en las pr & aacute;cticas gubernamentales. La transformaci & oacute;n conlleva racionalidades pol & iacute;ticas que reformulan fundamentalmente las estructuras de valores, la organizaci & oacute;n y los m & eacute;todos de trabajo del trabajo de nivel de ventanilla. Aun as & iacute;, el & aacute;rea de investigaci & oacute;n necesita un mayor desarrollo y consolidaci & oacute;n. La investigaci & oacute;n revisada analiza las pol & iacute;ticas sin considerar el contenido pol & iacute;tico desarrollado durante el inicio, la formulaci & oacute;n y la toma de decisiones de las pol & iacute;ticas. La investigaci & oacute;n, en cambio, se caracteriza por una perspectiva anal & iacute;tica miope sobre c & oacute;mo los bur & oacute;cratas individuales a nivel de calle manejan un desarrollo tecnol & oacute;gico cambiante.
