Journalists, Emotions, and the Introduction of Generative AI Chatbots: A Large-Scale Analysis of Tweets Before and After the Launch of ChatGPT

被引:0
|
作者
Lewis, Seth C. [1 ]
Markowitz, David M. [2 ]
Bunquin, Jon Benedik A. [1 ,3 ]
机构
[1] Univ Oregon, Sch Journalism & Commun, 1020 Univ St,Allen Hall 219, Eugene, OR 97403 USA
[2] Michigan State Univ, E Lansing, MI USA
[3] Univ Philippines, Quezon City, Philippines
来源
SOCIAL MEDIA + SOCIETY | 2025年 / 11卷 / 01期
关键词
artificial intelligence; AI; emotion; journalism; ChatGPT; Twitter (now X); LANGUAGE USE; DISCRETE EMOTIONS; SOCIAL-MEDIA; TWITTER; INNOVATION; OPINION;
D O I
10.1177/20563051251325597
中图分类号
G2 [信息与知识传播];
学科分类号
05 ; 0503 ;
摘要
As part of a broader look at the impact of generative AI, this study investigated the emotional responses of journalists to the release of ChatGPT at the time of its launch. By analyzing nearly 1 million Tweets from journalists at major US news outlets, we tracked changes in emotion, tone, and sentiment before and after the introduction of ChatGPT in November 2022. Using various computational and natural language processing techniques to measure emotional shifts in response to ChatGPT's release, we found an increase in positive emotion and a more favorable tone post-launch, suggesting initial optimism toward AI's potential. This research underscores the pivotal role of journalists as interpreters of technological innovation and disruption, highlighting how their emotional reactions may shape public narratives around emerging technologies. The study contributes to understanding the intersection of journalism, emotion, and AI, offering insights into the broader societal impact of generative AI tools.
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页数:13
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