Information administrative support of decision processes in organizations

Twenty-four high-level managers, working with information administration, from twenty large organizations of different kinds, were interviewed about how they perceived information administration and present information administrative practices. ADP-managers saw greater promise in the concept of information administration than did information managers. Many informants were concerned that planned information administration could lead to control and restriction of the information flow rather than to a supportive and facilitative approach. Furthermore, most informants reported various deficiencies in current information handling practices. The consequences of the results for improved IT use in organizations are discussed.