The role of post-adoption phase trust in B2C e-service loyalty: Towards a more comprehensive picture

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Turku Centre for Computer Science , Turku School of Economics, Information Systems Science, Joukahaisenkatu 3-5 B, 6th floor, Turku ^{[1
]}

20520, Finland

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IFIP Advances in Information and Communication Technology | 2007年 / 142-152期

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[1] The role of post-adoption phase trust in B2C e-service loyalty:: towards a more comprehensive picture
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[2] EXPLORING CUSTOMERS' POST-ADOPTION PERCEPTIONS: A STUDY ON TRUST, COMMITMENT AND RELATED CONSTRUCTS IN B2C ONLINE SERVICE CONTEXT
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[4] Trust, as a main barrier in adoption to B2C E-Commerce
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[9] Study on the Impacts of Service Quality and Customer Satisfaction on Customer Loyalty in B2C E-commerce
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[10] The Role of Managerial Attitudes in the Adoption of Technological Innovations: An Application to B2C E-Commerce
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