Analyzing Methods, Instruments, and Tools for Evaluating the Customer eXperience

被引：0
|
作者：
Rojas, Luis [1 ]
Quiñones, Daniela [1 ]
机构：
[1] Pontificia Universidad Católica de Valparaíso, Valparaíso, Chile
来源：
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) | 2022年 / 13316 LNCS卷
关键词：
Compendex;
D O I：
暂无
中图分类号：
学科分类号：
摘要：
Computer programming
引用
收藏
页码：317 / 330
相关论文
共 50 条
  • [1] Analyzing Methods, Instruments, and Tools for Evaluating the Customer eXperience
    Rojas, Luis
    Quinones, Daniela
    SOCIAL COMPUTING AND SOCIAL MEDIA: APPLICATIONS IN EDUCATION AND COMMERCE, SCSM 2022, PT II, 2022, 13316 : 317 - 330
  • [2] New methods and instruments for evaluating surface quality of abrasive and diamond tools
    Kainer, GB
    MEASUREMENT TECHNIQUES, 1996, 39 (11) : 1100 - 1103
  • [3] New Methods and Instruments for Evaluating Surface Quality of Abrasive and Diamond Tools
    Meas Tech, 11 (1100):
  • [4] Analytical tools for evaluating customer experience in the context of marketing management of service companies
    Savytska, Nataliia
    Shtal, Tetiana
    Piddubna, Liudmyla
    Penkina, Nataliia
    Priadko, Olha
    SCIENTIFIC BULLETIN OF MUKACHEVO STATE UNIVERSITY-SERIES ECONOMICS, 2024, 11 (03): : 112 - 124
  • [5] A designerly way of analyzing the customer experience
    Trischler, Jakob
    Zehrer, Anita
    Westman, Jessica
    JOURNAL OF SERVICES MARKETING, 2018, 32 (07) : 805 - 819
  • [6] Methods and tools for analyzing a KBC
    Impedovo, Maria Antonietta
    Law, Edmond H. F.
    QWERTY, 2011, 6 (02): : 368 - 382
  • [7] A framework for evaluating the customer wait experience
    McGuire, Kelly A.
    Kimes, Sheryl E.
    Lynn, Michael
    Pullman, Madeline E.
    Lloyd, Russell C.
    JOURNAL OF SERVICE MANAGEMENT, 2010, 21 (03) : 269 - 290
  • [8] Public policy instruments: Evaluating the tools of public administration
    Howlett, M
    CANADIAN PUBLIC ADMINISTRATION-ADMINISTRATION PUBLIQUE DU CANADA, 1999, 42 (02): : 276 - 277
  • [9] Methods for evaluating and analyzing texture of fabrics
    Shiotani, T
    SEN-I GAKKAISHI, 1996, 52 (06) : P247 - P252
  • [10] Customer eXperience in Valparaiso Hostels: Analyzing Tourists' Opinions
    Rusu, Virginica
    Rusu, Cristian
    Quinones, Daniela
    Roncagliolo, Silvana
    Carvajal, Victoria
    Munoz, Martin
    SOCIAL COMPUTING AND SOCIAL MEDIA. PARTICIPATION, USER EXPERIENCE, CONSUMER EXPERIENCE, AND APPLICATIONS OF SOCIAL COMPUTING, SCSM 2020, PT II, 2020, 12195 : 226 - 235
12345