The Role of Chatbots in Enhancing Customer Experience: Literature Review

被引：0
|
作者：
El Bakkouri, Bouchra [1 ]
Raki, Samira [1 ]
Belgnaoui, Touhfa [1 ]
机构：
[1] EMAA Business School, Agadir, Morocco
来源：
Procedia Computer Science | 2022年 / 203卷
关键词：
Compilation and indexing terms; Copyright 2024 Elsevier Inc;
D O I：
17th International Conference on Future Networks and Communications / 19th International Conference on Mobile Systems and Pervasive Computing / 12th International Conference on Sustainable Energy Information Technology, FNC/MobiSPC/SEIT 2022
中图分类号：
学科分类号：
摘要：
Commerce - HTTP - Intelligent agents - Public relations
引用
收藏
页码：432 / 437
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