Investigating e-banking service quality in one of Egypt's banks: A stakeholder analysis

被引：29
|
作者：
Hussien, Miran Ismail [1 ]
El Aziz, Rasha Abd [2 ]
机构：
[1] Hussien, Miran Ismail
[2] El Aziz, Rasha Abd
来源：
Hussien, M.I. (miranismailecommerce@gmail.com) | 1600年 / Emerald Group Holdings Ltd.卷 / 25期
关键词：
Customer satisfaction;
D O I：
10.1108/TQM-11-2012-0086
中图分类号：
学科分类号：
摘要：
引用
收藏
页码：557 / 576
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