User Journey Mapping - A Method in User Experience Design

被引:19
|
作者
Endmann, Anja [1 ]
Keßner, Daniela [2 ]
机构
[1] Gateprotect GmbH - A Rohde and Schwarz Company, Augustusplatz 9, Leipzig,04109, Germany
[2] TimoCom Soft- und Hardware GmbH, Bessemerstraße 2-4, Erkrath,40699, Germany
关键词
Mapping;
D O I
10.1515/icom-2016-0010
中图分类号
学科分类号
摘要
引用
收藏
页码:105 / 110
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