Securing the new wave of non-human users

It is no secret that the advent of the digital age has spurred significant progress in businesses – particularly with the rising deployment of bots and artificial intelligence (AI) to boost efficiency in the workplace. But, as with most opportunities, there are challenges. And, unfortunately for businesses, fraudsters are not lagging behind when it comes to adopting these technological innovations to support their criminal efforts. As companies increasingly embed artificially intelligent ‘workers’ to help support operations, they are unwittingly exposing themselves to further risk if not properly secured, creating additional pathways for fraudsters to infiltrate. © 2019 Elsevier Ltd