Risk Management During the Transition From Hospital to Home: A Multiple Case Study Documenting the Experience of Patients Living With a Major Neurocognitive Disorder, Their Caregivers, and Healthcare Professionals

被引:0
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作者
Provencher, Veronique [1 ,2 ]
Viscogliosi, Chantal [1 ,2 ]
Lacerte, Julie [1 ,2 ]
D'Amours, Monia [2 ]
Mailhot-Bisson, Didier [2 ,3 ]
Gagnon, Lise [2 ,4 ]
Lacombe, Guy [2 ,5 ]
机构
[1] Univ Sherbrooke, Sch Rehabil, Sherbrooke, PQ, Canada
[2] Res Ctr Aging, 1036 Rue Belvedere Sud, Sherbrooke, PQ J1H 4C4, Canada
[3] Univ Sherbrooke, Sch Nursing, Sherbrooke, PQ, Canada
[4] Univ Sherbrooke, Psychol Dept, Sherbrooke, PQ, Canada
[5] Univ Sherbrooke, Dept Med, Sherbrooke, PQ, Canada
来源
关键词
healthcare transitions; risk management; major neurocognitive disorder; patient experience; PERSON-CENTERED CARE; DEMENTIA; PEOPLE;
D O I
10.1177/23743735241259553
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
Understanding the risks in the months following hospital discharge is crucial for healthcare professionals to ensure the need for assistance is met. However, this may be challenging in the case of patients living with a major neurocognitive disorder (PLMNCD). Thus, it is important to incorporate patients' and caregivers' experiences of the transition from hospital to home in the risk assessment. This multiple case study comprised 7 PLMNCD, their caregivers, and occupational therapists. Fifty-four interviews, conducted just before, as well as 3 weeks and 3 to 6 months after hospital discharge, were qualitatively analyzed. Results revealed that risk management during the hospital-to-home transition is a dynamic process aimed at establishing a satisfactory routine while avoiding adverse events. This risk management process, which identifies challenges over time and between stakeholders, involves (a) determining the seriousness and acceptability of risks, (b) reflecting on ways to manage risks, and (c) taking steps to manage risks. This knowledge will help to provide more appropriate care and services that strike a balance between safety and autonomy.
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页数:10
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