Soft Systems Methodology in Standardizing the Method for Applying Dolphin-Assisted Therapies in Neurodivergent Patients: Case Study of Delfiniti Mexico

被引:0
|
作者
Paez, Ana Lilia Coria [1 ]
Hidalgo, Brenda Lorena Flores [2 ]
Matamoros, Oswaldo Morales [3 ]
Escobar, Jesus Jaime Moreno [3 ]
Espinosa, Hugo Quintana [2 ]
机构
[1] Inst Politecn Nacl, Escuela Super Comercio & Adm, Unidad Tepepan, Ciudad De Mexico 16020, Mexico
[2] Inst Politecn Nacl, Escuela Super Ingn Mecan & Elect, Unidad Zacatenco, Ciudad De Mexico 07738, Mexico
[3] Inst Politecn Nacl, Ctr Invest Comp, Ciudad De Mexico 07738, Mexico
来源
SYSTEMS | 2024年 / 12卷 / 08期
关键词
soft systems methodology; dolphin-assisted therapy; time and motion study; standardization; CHILDREN;
D O I
10.3390/systems12080294
中图分类号
C [社会科学总论];
学科分类号
03 ; 0303 ;
摘要
Dolphin-assisted therapy (DAT) currently lacks a standard for their application, making it difficult to collect the consistent data necessary for comparative studies and the development of new evidence-based therapeutic strategies. Due to their high social component, DAT requires a standardized method that identifies the elements that affect them, understands their complex situations, and proposes solutions to the challenges. This study aims to establish the first steps towards standardizing DAT, using the Soft Systems Methodology (SSM) as the central approach. SSM is suitable for addressing complex and ambiguous problems that involve multiple actors and perspectives. Through SSM, the study seeks to visualize problems, clarify conflict relationships that hinder standardization, and propose effective solutions. To establish an initial standard method, a time and motion study is performed to identify activities that disrupt the sequence of operations and the capture of EEG signals collected before, during, and after DAT. SSM allows for summarizing the current system situation, identifying and analyzing problems, clarifying challenges, and proposing pertinent solutions to achieve the standardization of this therapy. This methodology facilitates the identification of critical points and the development of intervention strategies that could improve the efficiency and effectiveness of the therapeutic process, establishing a more coherent framework for the implementation of DAT. Thus, the contribution of this work is based on systems thinking to strategic management, as it demonstrates the potential role of systems thinking, specifically SSM, in analyzing complex problems, improving strategy mapping, fostering strategic decision making, and planning for the future in the context of strategic management.
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页数:21
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