Ethical Dilemmas in Social Work Practice in Jordan: A Qualitative Study

This study, based on grounded theory, aims to explore the dilemmas faced by social workers in practicing the ethical values and principles in the social work profession. Specifically, we sought to understand the overlapping factors leading to the imposition of dilemmas that impede practitioners' commitment to dealing with various ethical responsibilities. To achieve this, the study was conducted with 12 social workers employed in three social institutions in the capital, Amman. Individual interviews were used as a tool to collect data from the sample. The social workers' narratives were coded and analyzed through various analytical processes, and the data was analyzed in light of relevant literature and previous studies. Thus, practitioners' experiences with ethical dilemmas encountered in practice were comprehensively understood. These dilemmas relate to the lack of state recognition of social work, social workers themselves, the workplace, clients, and colleagues. The findings of this study could help officials and policymakers in developing strategies and implementing methods that support practitioners in employing ethical practices throughout their careers, thereby maintaining the positive reputation of social work and meeting the needs of clients. By seriously considering the implications of this study, the results not only serve to develop academic knowledge but also produce new tools for providing feedback that may help in the professional preparation programs for aspiring social workers.