COVID-19 Impacts on Construction Project Execution: Case Studies of Data Center Projects

The world has been under the thumb of the global coronavirus (COVID-19) pandemic since 2019 and is still recovering from its effects on society and industries. Data centers provide critical information technology supporting infrastructure for organizations and businesses. Although designated as essential construction that remained operational, data centers were not immune to the pandemic's adverse influences. This study identifies the unique challenges faced in the construction of data center projects through an in-depth qualitative case study analysis of five large data center projects built during the height of the pandemic. Insights were gained through interviews with 14 project managers and clients overseeing these projects. Thematic analysis revealed an overall emphasis on health and safety. Supply chain disruptions, schedule delays, financial implications, reduced productivity, and contractual changes were also highlighted. Data centers are critical facilities and are in increasing demand as such should be adequately prepared to address future disruptions.