The last 12 years has seen extreme drought in western Victoria. This has impacted on the area in many ways, but none more so than in the provision of basic water supplies to people. To meet the challenge of drought, headworks storages have had to be operated at record low levels, severe water restrictions imposed, water carting programs established, alternative sources of water, and new technologies developed and used. Significant changes have also been made to the water supply infrastructure in the region, most notably the Northern-Mallee and Wimmera-Mallee Pipelines. This paper relates the story of how water resources were managed and bulk water was delivered to around 70,000 customers over a geographic spread of 62,000 km(2), or about 30% of Victoria. Discussion on the social, environmental and economic impacts on the region are also provided.