The impact of design decisions on post occupancy processes in school buildings

Purpose - This paper aims to review the impact of design and specification decisions for major works during post-occupancy processes; the routine maintenance and management of school premises. It also seeks to explore the relationship between the main stakeholders and how this impacts decision-making and the post-occupancy operation of school buildings. Design/methodology/approach - In addition to a literature review, qualitative data were also obtained through a focus group; a steering group. The steering group consisted of stakeholders tasked with delivering and managing school premises in the Sussex County. Findings - The findings contribute to understanding the impact of design decisions on post-occupancy processes in schools. A basic model is also presented as a guide for requirements and decision mapping in post-occupancy design decision processes in schools. Research limitations/implications - The study was conducted with the participation of a representative sample of stakeholders. There may be the need to investigate the issues further in a localised context before detailed solutions are proposed. Practical implications - The paper reports findings based on the needs, requirements, and preferences of the stakeholders as well as the opportunities and constraints to improving the quality of design processes which in turn will improve post occupancy processes. Originality/value - The paper highlights the complexity of design decision-making in schools, presents the viewpoint of stakeholders, and proposes a basic model to ensure performance for post-occupancy processes to inform the next stage of the research.