Effectiveness of public policies and attitudes. Analysis through the willingness to participate in inclusive programs in the workplace

To achieve full inclusion and personal development of people with disabilities it is essential that they participate in a normalized working environment. This participation not only helps to improve their quality of life, but also produces an increase in social cohesion and collective welfare. Although the legislative framework is increasingly favorable to affirmative action, there are multiple factors at the workplace that determine the scope and effectiveness of the public policies. The attitudes of the coworkers has proven to be a key condition for achieving the goal of inclusion. The intention of the administrative staff to participate in programs that support people with a disability is discussed in this research. The data analyzed were obtained from a survey made among workers in administration and services (ASW) at the University of A Coruna. The results of the survey demonstrate that social values, attitudes and selfperception of one's ability to support people with a disability largely explain this intention. Thus, the intention determines the effectiveness of the policies.